FAQ & Quick Tips
Still missing an answer? Reach out to us at [email protected] and we’ll be happy to assist you!
General
STOVIO® is an innovative, portable lunchbox that heats your meals using steam technology, wherever you are. By heating food evenly without sacrificing flavor or nutritional value, STOVIO® provides culinary freedom for anyone who wants to enjoy a healthy, warm meal on the go.
STOVIO® has a water container that you fill with the right amount of water. By activating the heating function, STOVIO® generates steam that circulates through the lunchbox, evenly warming your meal. This process preserves the original flavor and prevents the food from drying out—something that often happens in a microwave. Perfect for a warm meal, anytime, anywhere!
Simply put, STOVIO® is for everyone! Whether you're a student, professional, athlete, outdoor enthusiast, foodie, or someone who values convenience and good food, STOVIO® is the ideal solution. It’s perfect for anyone who wants a healthy, warm meal on the go or at work without relying on a microwave or kitchen facilities. Whether you travel frequently, work outdoors, have long days, or simply love fresh, warm food, STOVIO® makes it easy and sustainable to enjoy a delicious, hot meal anytime.
Technical Specifications
STOVIO® has a compact design and weighs less than a kilogram (approximately 2.2 lbs), making it easy to carry. Its dimensions are 27.0 cm x 16.5 cm x 9.0 cm (10.6 x 6.5 x 3.5 inches).
STOVIO® is equipped with a powerful lithium-ion battery (12.8V – 15,000mAh), which charges fully in about 3 hours via USB-C.
The STOVIO® food tray holds 750 ml (25 oz), more than enough for an average meal.
Usage & Functionality
STOVIO® is perfect for heating up pre-prepared meals like rice, pasta, vegetables, and meat. While it is possible to cook or steam some foods (like vegetables), we recommend not using STOVIO® to prepare raw meat, chicken, or fish.
Depending on the meal, it typically takes 10-20 minutes to heat up. The included user manual and our fantastic app provide a handy overview of different food types and expected heating times.
With a full battery, STOVIO® can warm up about 5 meals, depending on the type of food.
No, tap water is sufficient to enjoy a warm meal.
The STOVIO® food tray is dishwasher-safe. For the inner compartment and lid, simply wipe with a dry cloth as needed.
Smart Features
Yes! STOVIO® works with an intuitive app that connects to the lunchbox via Bluetooth. Through the app, you can set the temperature and heating time and receive notifications when your meal is ready. The app also includes a special section where you can find inspiration for dishes specifically tailored to STOVIO®. New recipes, designed by influencers, foodies, and chefs promoting healthy, tasty, and varied food, are regularly shared here.
Absolutely. While the app offers extra features, you can also easily operate STOVIO® without it. You can manually start/stop the heating function and set a timer, making STOVIO® versatile and user-friendly, even without a smartphone.
Safety
Absolutely! STOVIO® is made of BPA-free, food-safe materials and includes overheat protection to ensure safe meal heating every time.
A built-in sensor automatically stops STOVIO®’s heating if there’s no water left, preventing overheating. You will also receive a notification via the app.
The exterior of STOVIO® remains sufficiently cool thanks to high-quality insulation materials, allowing you to safely hold and carry it even immediately after heating your meal.
Ordering & Delivery
STOVIO® is exclusively available through our official website and selected retailers. Beware of counterfeit products on other sites and social media. We recommend ordering here to ensure you receive an authentic product backed by warranty and customer support.
Yes, we ship worldwide. Shipping costs and delivery times vary by location and are indicated at checkout. We do our best to deliver your STOVIO® as quickly as possible.
Warranty & Support
Yes, STOVIO® includes a 1-year warranty covering manufacturing defects. For any issues, contact our customer service.
Yes, we offer a 30-day return policy. If you’re not satisfied for any reason, you can return the product within 30 days for a full refund. See the return policy on our website for more details.
If you experience issues with your STOVIO®, please contact our customer service. They can assist with troubleshooting or arrange a replacement if necessary.
Environment & Sustainability
STOVIO® is designed with sustainability in mind. The product contains as many recyclable components as possible and has efficient energy consumption, contributing to more sustainable use.
STOVIO® is designed to last for years with proper maintenance. Removing any limescale from the heating element in a timely manner can help extend its lifespan.
Tips & Tricks
STOVIO® is perfect for dishes like pasta, rice, stews, soups, potatoes, and vegetable mixes. In the app, you’ll find a dedicated section for recipes specifically suited for STOVIO®. New recipes are regularly shared here, created by influencers, foodies, and chefs promoting healthy, tasty, and varied eating.
We recommend not warming uncooked dishes in STOVIO®. Extra care should be taken with raw meat, chicken, and fish, which we strongly advise against.
Ensure that the device is fully charged before departure. The compact design makes it ideal for travel and provides a formula for success and enjoyment! STOVIO® is not just a lunchbox; it’s a way of life!
If you use STOVIO® at work, you can choose to leave the lunchbox there and only carry the food containers with you. You can also purchase multiple food containers, allowing you to prepare meals for multiple days. Store the food containers in the fridge and bring one to work each day. This way, you can enjoy a healthy, warm meal every day without extra effort!